Springside West SC - ICT Helpdesk

Windows PC 4

• (PC) How to connect to eduSTAR Wi-Fi
• (PC) Connected to Wifi but no internet access
• (PC) How to Install Office 365 apps
• Download and install Adobe Creative Cloud (PC)

Apple MAC 4

• (MAC) How to Connect to eduSTAR Wi-Fi
• (MAC) No internet access when connected to WIFI. (New)
• (MAC) How to Install Office 365
• Download and install Adobe Creative Cloud (MAC)

Printing 2

• (PC) Setup Printing
• (Mac) Setup Printing

Windows S Mode 2

• (PC) Check if Windows is in S mode
• (PC) Switch out of S mode

Web 3

• How to access your student email account?
• How do we access G Suite via Google
• How to access ClickView

Teachers 5

• Open School Service Ticket
• How to access G Suite via DET
• Finding Students Login Details
• Assign Adobe License
• Set up a Signature on emails

Software 1

• Zscaler Instructions Guide